Customer Support


Products We Use and Recommend

Avast Antivirus

Vipre Antivirus

Watchguard Firewalls

Firewall Installation & Configuration

Firewall Installation and Configuration Services

IT Balance offers on-site installation services to help you get your firewall up and running quickly and efficiently. Our certified installation technician will help with:

  • Firewall hardware setup
  • Proxy rule configuration
  • Logging
  • Packet filter rule configuration
  • WebBlocker configuration
  • Route and related network accountability
  • Trusted, optional, and external interface
    configuration (networked and drop-in)
  • Authentication setup
  • MUVPN setup for one remote user
  • LiveSecurity software setup, registration,
    and configuration
  • Branch office VPN configuration
  • Multiple MUVPN setup and testing
  • High Availability setup

We can also perform penetration testing, a full ISO17799 security review of your organization, and many other security services for additional fees.

If you are interested in scheduling an installation slot, please call us at +1.719.219.9489. All slots are allocated on a first come, first served basis and must be scheduled at least 72 hours in advance.

Before your installation slot begins, you should document a thorough and accurate network diagram and security policy and fax it to your installation technician. Providing this information before your scheduled installation will give the technician time to review your network beforehand and be familiar with your requirements.

Cancellation Policy

You may cancel or reschedule your installation slot as late as ten full business days in advance and not incur a charge. Cancellations or rescheduling less than ten full business day in advance or failure to be available during the agreed upon installation time will result in forfeiture of the full installation fee.


Contact us today! 866-585-9203