Managed Service Plans
and Monitoring
Reduce your company's downtime. Our managed service program allows you to focus on what you do best by allowing us to do what we do best.
IT Balance can help fix things when they break, but we also offer small business a complete IT Department patterned after Fortune 500™ companies. Please take some time and browse through our support services below. We can typically save 20-50% on IT costs and do it better that an IT guy you call when there's a problem.
Show us your current Internet service, phone, and IT support bills and we'll show you how you can save 20-50%, plain and simple.
A Network Operations Center (NOC) that provides 24x7 visibility of Windows-based desktops/laptops. Proactive service is provided with preventive maintenance scheduled at specified intervals.
Reduction of your operational costs are achieved because you have a staff of hundreds of employees supporting you, who carry out the day to day work of checking Anti-virus signatures, scanning and removing Spyware, updating critical security patches and cleaning temporary files on a regular basis.
Comprehensive reports on inventory and preventive maintenance activities.
Comprehensive tracking of all software and hardware on each desktop/laptop. Changes are also tracked and aid in quicker problem resolution.
Patch Management is covered. Don't simply push new patches, rely on a team of experts to manage patches in a standard way. We use a process that installs patches when they are needed and during non-peak hours to virtually eliminate interruptions to your business, not to mention keeping your server secure.
Trying to implement these processes in-house is normally out of reach for small businesses, but on top of getting Fortune 500 IT services, we typically deliver it at less than the cost of a single IT employee and less than a typical "time-and-materials" support company.
Referral Program
Monthly Service Reports
Recommendations & Analysis
Process-driven Solutions
24x7 Help Desk
Secure Remote Access
Remote Monitoring
Supplement your Existing Staff
Antivirus and Spam Protection
Round-the-clock Response
Internet Service and Phone Systems
Project Help
Information Security
Disaster Recovery & Business Continuity
Website and Email Services
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