Managed Services Support

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or available in your country. Such references do not imply that IT Balance intends to announce such products, programs or services in your country. Consult your local IT Balance business contact for information regarding the products, programs and services which may be available to you.

IT Balance's obligations with respect to its products and services are governed solely by the agreements under which they are provided. If you obtain a product or service from IT Balance off this web site that is provided without an agreement, that product or service is provided "AS-IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.

Business Relationships
IT Balance makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-IT Balance Web site, even one that may contain the IT Balance-logo, please understand that it is independent from IT Balance, and that IT Balance has no control over the content on that Web site. In addition, a link to a non-IT Balance Web site does not mean that IT Balance endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to
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All electronic licensing is non-returnable and non-refundable. We offer a standard, full money back, 30-day return policy on all hardware. For all hardware units being returned they must be in new condition, unopened and unregistered. All returns must occur within 30 days of receipt of merchandise and all returns must have an RMA number assigned. Use our Contact us form to request an RMA number. No returns past 30 days, no returns on opened merchandise, and shipping charges are non-refundable. We offer 100% "in-store" credit on all returns or 75% cash back (25% restock fee applies to all cash back requests). If you return the unit damaged or missing specific items, we reserve the right to deny your RMA request and return the hardware to you. If you want to return the unit, please contact us at 1-719-219-9489, or Contact Us to get an RMA number. Returns are not accepted without an approved return authorization, contact us for more details.