Total Desktop Care
Our Total Server Care takes the drama out of managing a mission-critical server. It can also cut the cost in half.
Service Highlights:
A Network Operations Center (NOC) that provides 24x7 visibility of Windows-based desktops/laptops. Proactive service is provided with preventive maintenance scheduled at specified intervals.
Reduction of your operational costs are achieved because you have a staff of hundreds of employees supporting you, who carry out the day to day work of checking Anti-virus signatures, scanning and removing Spyware, updating critical security patches and cleaning temporary files on a regular basis.
Comprehensive reports on inventory and preventive maintenance activities.
Comprehensive tracking of all software and hardware on each desktop/laptop. Changes are also tracked and aid in quicker problem resolution.
Patch Management is covered. Don't simply push new patches, rely on a team of experts to manage patches in a standard way. We use a process that installs patches when they are needed and during non-peak hours to virtually eliminate interruptions to your business, not to mention keeping your server secure.
Trying to implement these processes in-house is normally out of reach for small businesses, but on top of getting Fortune 500 IT services, we typically deliver it at less than the cost of a single IT employee and less than a typical "time-and-materials" support company.
