Total Desktop Care

This Web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. IT Balance may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. IT Balance assumes no responsibility regarding the accuracy of the information that is provided by IT Balance and use of such information is at the recipient's own risk. IT Balance provides no assurances that any reported problems may be resolved with the use of any information that IT Balance provides. By furnishing information, IT Balance does not grant any licenses to any copyrights, patents or any other intellectual property rights. IT Balance does not want to receive confidential or proprietary information from you through our Web site. Please note that any information or material sent to IT Balance will be deemed NOT to be confidential. By sending IT Balance any information or material, you grant IT Balance an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that IT Balance is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law. You can learn more about IT Balance privacy practices on the Web.

Global Availability
Information IT Balance publishes on the World Wide Web may contain references or cross references to IT Balance products, programs and services that are not announced
or available in your country. Such references do not imply that IT Balance intends to announce such products, programs or services in your country. Consult your local IT Balance business contact for information regarding the products, programs and services which may be available to you.

IT Balance's obligations with respect to its products and services are governed solely by the agreements under which they are provided. If you obtain a product or service from IT Balance off this web site that is provided without an agreement, that product or service is provided "AS-IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.

Business Relationships
IT Balance makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-IT Balance Web site, even one that may contain the IT Balance-logo, please understand that it is independent from IT Balance, and that IT Balance has no control over the content on that Web site. In addition, a link to a non-IT Balance Web site does not mean that IT Balance endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to
take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

IN NO EVENT WILL IT BALANCE BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPER LINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ALL INFORMATION IS PROVIDED BY IT BALANCE ON AN "AS IS" BASIS ONLY. IT BALANCE PROVIDES NO REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT.

All electronic licensing is non-returnable and non-refundable. We offer a standard, full money back, 30-day return policy on all hardware. For all hardware units being returned they must be in new condition, unopened and unregistered. All returns must occur within 30 days of receipt of merchandise and all returns must have an RMA number assigned. Use our Contact us form to request an RMA number. No returns past 30 days, no returns on opened merchandise, and shipping charges are non-refundable. We offer 100% "in-store" credit on all returns or 75% cash back (25% restock fee applies to all cash back requests). If you return the unit damaged or missing specific items, we reserve the right to deny your RMA request and return the hardware to you. If you want to return the unit, please contact us at 1-719-219-9489, or Contact Us to get an RMA number. Returns are not accepted without an approved return authorization, contact us for more details.